We are all experiencing similar challenges from credit crunch, to regulation of our profession, debates about CPD and professional standards, increasing overheads, reducing margins, the old chestnut of using time effectively and with all of this my plea today is to hold fast to our values and our integrity. We can all benefit from a value chain management approach,adding value to our clients by referring them to the best possible solutions even if that means we may lose a sale in the sort term. In the longer term our brand image and integrity is retained, our client will return and those to whom we referred our clients will refer others to us. This is not about commission systems and control, this is about trusting in the wider system, in abundance and elevating to a strategic process that will ensure longevity of our brands even if in the short term it impinges on cash flow and profitability. It's all about being 'fit for purpose'.
Today (Friday 13th) we found we had a new competitor for some of our work. That's fine, it's a free market and more competition spreads the word about the value of personal development in business. What wasn't acceptable is that the competitor had repointed one of our websites to their own. Luckily we picked this up before it had any effect on our business. Are those really the suppliers we want in a leaner world?
So today, let's question the values that our behaviour is exposing. Are those the values that we want to be remembered for, are they the values that make us congruent human beings and will our children be proud of the behaviours we are exhibiting in these interesting times? I can guarantee that coaches and consultants from The Performance Solution are chosen for their integrity, alignment and professionalism and that we will stick to this standard come what may.
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